Questions to Ask a Door Companys References

Posted on March 29 2016

Door Company Janesville WI

Before allowing a company to work on your home, you should absolutely ask for references. Every company will say that they are the best, but the only way you can get a true gauge of their talent is to talk to real customers. Any door company in Janesville, WI should have no problem putting you in touch with references, but once you have the numbers, what questions should you ask?

First, you should ask, Did the workers show up on time? Depending on the size of your project, you might have people coming to your house for a while. It will be a lot easier on you if you know exactly when people will be showing up rather than having to guess.

Next, you can ask, What were the workers like? Although an expertise in door installation is essential, you should also make sure that the people coming into your home are professional and courteous. Past customers will tell you if the crew was polite or if they were outstandingly rude.

Another important question is, Did they finish within budget? Your contractor should provide you with an estimate, but sometimes, it can be tough trying to figure out if it is accurate at all. Ask past clients if the crew came in under budget or if they ended up paying a lot more.

Finally, you should ask, Would you hire them again? Nothing will inform you more about a companys quality than if a customer would trust them again. A customer that would not hire the company again should be viewed as a red flag. Something must have gone wrong, and you can inquire about why the reference would hire someone else.

Even if you feel good about a contractor in every other regard, bad references should indicate that another company needs to be found. Each phone call to a reference should not take too long, and by the end of it, you will feel a lot better about the door company in Janesville, WI you hire.