Soberg Window And Door FAQs

Soberg Window & Door Company

Q: Tell me about your company?

A: Soberg Window and Door in Walworth is a small family owned business. We started our company because of our frustration with the way business is so often conducted by home remodeling companies in and around Walworth County. We offer high quality products and take the time to determine what is best for your home and family. It’s not flashy, and it doesn’t make for a catchy jingle, but that’s what we do. We treat you like we want to be treated – plain and simple.

Q: Do you really avoid all types of sales pressure?

A: Yes. This is something we feel very strongly about. It goes back to the idea of treating people the way we want to be treated. And we don’t like to be bullied into buying something. We pledge to listen to you and make a recommendation based on our expertise and your needs. The rest is up to you.

Q: How exactly are you different from other window and door companies?

A: I love this question. Lots of window replacement companies in Lake Geneva, Fontana, and Janesville talk about how they are different, but are they really? We never overschedule our installers. Yes, we could make more money if we did two jobs in a day instead of one – but we couldn’t do the job like it should be done. I could go on and on. Give us a call and continue this question. I bet I can come up with at least 5 more answers.

Q: Do you have the necessary licenses and memberships?

A: We sure do. We are always happy to show you all of our licenses, accreditations, and organizational memberships. If a company won’t do this you should run like the wind.

Q: Why are you such a fan of the Marvin Infinity Line of Products?

A: We get this one a lot. The answer is simple. I’ve looked at every major product line and there just isn’t anything that offers better value in a very high quality product than the Marvin Infinity window for Walworth County. It’s what we use and recommend to friends and family – and it’s what we recommend for you.

Q: Can you tell me about how much my windows or doors will cost?

A: No we can’t. Not until we have spoken to you and know exactly what your needs are. When we know exactly what you require we will give you a fair and firm price that will be guaranteed. The difference with us is that you don’t have to feel intimidated having that conversation with us. You won’t be pressured to do business with us. We hope you will – but we always respect your decision.

Q: How long will installation take?

A: Without knowing your exact needs it’s hard to say, but in most cases, window and door installation Walworth County only takes us one to two days.

Q: Can you give me some references?

A: As many as you want. In fact, we’ll give you more than you want. And call them and ask them lots of questions. We love that.

Q: I’ve gotten prices lower than yours – why shouldn’t I choose the lowest price?

A: Great question. Nobody wants to spend more than they have to – us included. But be careful about those “cheap” prices. Nobody is in business to lose money and if a price is much cheaper than others there is something missing that you are not being told. It may be the quality of product, quality of installers, the warranty, or something else. But something is not right. We offer fantastic prices for high quality doors and replacement windows in Walworth County. You can never go wrong with that.

Q: Do you offer financing?

A: We have a wide range of payment plans and finance options to suit most budgets.

Q: What type of warranties do you offer?

A: We offer a full lifetime warranty on most products. We will clearly spell this out for you when we make our recommendations. And we offer a 100% unconditional satisfaction guarantee. You will be thrilled with our windows and doors – we really do guarantee it.

Q: Do I really need new windows or doors?

A: The only honest answer here can be that we have no idea. One thing you can be sure of though, is that we will give you an honest evaluation of your windows and doors based on more than 20 years’ experience and expert product knowledge. And you have our absolute pledge that we will not try to sell you something you don’t need. That’s yet another way that we are different from other window companies in Walworth County.